Last updated: April 5th, 2025
Soapbox Software, LLC ("Soapbox Software", "we", or "us") provides a number of "Incidents" applications ("Applications", "Apps", or "our Apps") which display emergency incident information plotted on a map (such as traffic accidents, fires, medical emergencies, etc.). This Privacy Policy covers the following Apps:
This Privacy Policy explains what information is collected by Soapbox Software and any third-party services when users interact with our Apps.
We may change this Privacy Policy from time to time. If we make changes, we will revise the date at the top of the policy and provide a brief summary of the changes at the bottom of the policy, along with all other past changes. Feel free to review the Privacy Policy periodically to stay informed about our information practices and your options related to them. A link to the policy is available in our Apps, as well as in the store where the App was downloaded.
Soapbox Software has no business interest in collecting data associated with individual users. We do, however, use a few third-party services to collect data for the purposes of improving the experience and performance of our Apps. The information collected is listed below, along with how to opt out. Instructions for opting out may be device or OS version specific.
We use Apple App Analytics to gather aggregated, anonymized information about how many users are using our apps.
To opt out of Apple App Analytics, visit the Analytics Privacy section of the iOS Settings app (described here: https://support.apple.com/en-us/HT202100) and disable "Share With App Developers". Note that this setting is not app-specific.
To show emergency incidents on a map, our Apps determine the location of an incident using the incident's address. This process may take some time, so to improve performance of our Apps for all users, the result location is shared using an Apple CloudKit database. To share this information, you must be signed into Apple's iCloud service. This information is only associated with a unique identifier that is not associated with you or your Apple ID. The location of the incident is in no way associated with your current location, which we do not collect.
To opt out, revoke access to iCloud from our Apps in the iCloud section of the iOS Settings app on your iOS device. For more information, please refer to Apple's privacy policy: https://www.apple.com/legal/privacy
All feedback and support requests are sent using email. The email address you use will be exposed to us during this interaction.
To opt out, do not send us email.
The following services are used for data retrieval and we do not explicitly send any information to them. When retrieving data, these services may collect, process, and store information about the request being made, including but not limited to your IP address. Please refer to their privacy policies for details.
Incident data is loaded from a number of different websites for our Apps.
To determine an incident's location, our Apps use Apple's Geocoder service. For more information, please refer to Apple's privacy policy: https://www.apple.com/legal/privacy
Most of our Apps are supported through the use of advertisements provided by either Google AdMob or AppLovin. For more information, please refer to their privacy policies:
We use HTTPS to secure the communication between our Apps and the third-party services we use. However, some of our Apps load incident data from public websites using HTTP. No information is explicitly sent to these websites.
Interacting with advertisements in our Apps may navigate you to third-party websites. These have their own independent privacy policies, and we have no responsibility or liability for their content or activities.
By using our Apps, you consent to this Privacy Policy.
If you have questions regarding this Privacy Policy, please contact us at: [email protected]